Verified in minutes. Fraud stopped.
How it works
Catches the alert
Picks up every fraud alert the instant your detection system fires it - any hour - and calls the cardholder right away.
Verifies with the cardholder
Confirms the flagged transaction in a natural conversation - 'was this you?' - and reads the outcome correctly the first time.
Acts & logs
Freezes or clears the card on the spot, triggers a reissue, opens the case, and escalates confirmed fraud to an analyst with the full transcript.
Works in the tools you already use
Frequently asked
The instant your detection system flags a transaction, at any hour. Speed is everything with card fraud - it calls the cardholder within minutes instead of leaving the alert in a manual queue until morning.
It freezes the card immediately, triggers a replacement, opens a case, and escalates to your fraud team with the recording, transcript, and details. Legitimate pending charges still clear, so the customer isn't stranded.
It clears the flag, notes the cardholder's confirmation, and leaves the card active - so a real purchase isn't declined and the customer isn't stuck calling support to unlock their own card.
Yes. It identifies itself, follows your verification script and disclosure rules, never asks for full card numbers or passwords, and logs every call with a recording and transcript - so each interaction is reviewable for audit and compliance.
Your first AI employee
is one call away
Caesar will call you right now, introduce himself, and show you exactly how this works.