Front-office employee

A carrier sales employee that covers the load and negotiates the rate

It works the load board and the phones - fielding carrier calls on your posted freight, negotiating the rate within your limits, checking the carrier out, and booking the truck - so every load gets covered without a rep dialing all day.

Dwayne Carter
Ryder Hauling - dispatch
incoming call…
DC
mute
keypad
speaker
add call
FaceTime
contacts

The actual employee, covering your load.

Why brokers trust it

Load covered. Rate held.

Live coverage
|
Posted at $2,150 all-in
24/7
Covers loads after hours and weekends
Human-in-the-loop
Hot loads and edge cases escalate to a rep
Every load worked
Carrier calls answered the second they come in
The process

How it works

Step 1

Fields the carrier

Answers inbound calls and emails on your posted loads any hour, pulls up the load and target rate, and qualifies the carrier and equipment against the lane.

Step 2

Negotiates & vets

Negotiates the rate within the floor and ceiling you set - flexing windows and drop-and-hook before price - and checks MC authority, insurance, and safety before it commits.

Step 3

Books & confirms

Books the truck in your TMS, sends the rate confirmation, and logs the carrier and rate - or escalates a hot load or an off-policy ask to a rep with the full context.

Integrations

Works in the tools you already use

McLeodTurvoDATTruckstopSalesforceSlack
Questions

Frequently asked

Within the limits you set. You give it a floor and a ceiling per lane, and it negotiates inside that band - leading with window flexibility and drop-and-hook before price. Anything above the ceiling, or a lane you've flagged, is handed to a rep instead of committed.

Yes. Before it books, it checks MC authority, insurance, and safety against your rules and your carrier-vetting tools, and won't commit a load to a carrier that doesn't clear. Anything borderline is surfaced to a person.

Yes. It answers naturally, talks the load, and handles the back-and-forth of a rate negotiation - and identifies itself as an AI assistant from your brokerage. The goal is to actually cover the load on the call, not route a callback.

Your TMS and load boards - McLeod, Turvo, DAT, Truckstop - plus your CRM and phone line, working loads the way a carrier sales rep would, with no rip-and-replace to start.

Related
AI freight track & traceAI freight quotingAI employees for logisticsAll AI employees

Your first AI employee
is one call away

Caesar will call you right now, introduce himself, and show you exactly how this works.