The save, at the cancel.
How it works
Catches the cancel
Picks up the cancel, skip, and pause moments - on the phone, in chat, or in the cancel flow - the instant they happen, when intent to leave is highest.
Understands the reason
Asks why in a natural way - too much product, too expensive, a delivery issue - so the save it offers actually fits, instead of a one-size discount.
Runs the right save
Offers a pause, a swap, every-other-month, or a discount within your rules, makes the change, and logs it - escalating anything sensitive to a human.
Works in the tools you already use
Recharge
Shopify
Stripe
Klaviyo
GorgiasFrequently asked
A blanket discount leaves margin on the table and trains subscribers to threaten cancelling. This employee asks why first and offers the save that fits the reason - a pause for 'too much product', a swap for 'bored of the flavor', a discount only when that's truly the issue - so you keep the subscriber and the margin.
Whatever you approve: pause for a set time, skip the next shipment, switch frequency (like every other month), swap the product, or a discount within limits. It only uses the plays and the boundaries you've set.
The ones you already use - Recharge or your subscription platform, Shopify, and Stripe - so it can actually make the change (pause, swap, reschedule) on the call, not just promise to. No custom integration to start.
Anything outside your save playbook, an upset customer, or a billing dispute is handed to your team with the account, the reason, and the conversation - so the human picks up exactly where it left off.
Your first AI employee
is one call away
Caesar will call you right now, introduce himself, and show you exactly how this works.